Privacy Policy

Information we collect

When you register and use Richard Casino, we gather details such as your name, date of birth, contact address, payment identifiers, and the documents required to verify your identity.

We also record technical information generated automatically, including device type, browser version, IP address, and how you navigate the site, so that we can keep the platform stable and secure.

Purposes of processing

Your data allows us to open and maintain your account, process deposits and withdrawals, and meet the anti-money-laundering and age-verification duties tied to our licence.

We rely on certain information to detect fraud, prevent bonus abuse, and safeguard other players, as well as to respond to the questions you send to our support team.

Where you have agreed, we may send tailored promotions; you can withdraw that consent whenever you wish without affecting the rest of your account.

Sharing and international transfers

Richard Casino discloses personal data only to the payment providers, identity-verification partners, and game suppliers needed to deliver the service, and to authorities when the law requires it.

Some of these partners operate outside your country of residence, including Canada; in such cases we apply contractual and technical safeguards so your information remains protected.

Retention, security, and your rights

We keep records for as long as your account is active and for the additional period regulators require after closure, after which the data is securely erased or anonymised.

You may request a copy of your data, ask us to correct inaccuracies, or seek deletion where applicable law permits; we may first need to confirm your identity before acting on such a request.