Terms and Conditions

Licensing and legal basis

Richard Casino operates under the Curaçao Gaming Authority (CGA) with licence number 8048/JAZ2019-015, complemented by an Anjouan Gaming permit issued in the Comoros (AOFA).

It is your own responsibility to confirm that participating in online gaming is lawful where you live; access is prohibited in any territory where such activity is restricted or banned.

Account registration and conduct

Each player may hold a single account, opened with truthful and current details, and must be of legal age in their jurisdiction before depositing or wagering.

You are solely accountable for the confidentiality of your login credentials and for every action taken under your account, so notify us immediately if you suspect unauthorised use.

Creating duplicate accounts, supplying false information, or allowing a third party to use your account may lead to suspension and forfeiture of any associated balances.

Bonuses, wagering, and payments

Promotional offers at Richard Casino carry their own qualifying criteria, wagering multipliers, maximum stake limits, and expiry dates, all of which apply alongside these general terms.

We reserve the right to withhold or reclaim bonus funds and related winnings where we identify irregular play, collusion, or deliberate attempts to exploit an offer.

Withdrawals are released only after identity checks are complete and to the same method used for deposits wherever possible, in line with our anti-fraud policy.

Service availability and disputes

Access to games may be interrupted by scheduled maintenance, technical faults, or regulatory requirements, and Richard Casino is not liable for losses arising from such interruptions.

Should a disagreement occur, please contact our support team first; unresolved matters may then be escalated through the complaint procedure recognised by our licensing authority.